• All payments are processed using secure encrypted channels.
• Mefocity never stores your card or bank details.
• You will receive a confirmation message once the payment is complete.

• We currently do not offer Cash on Delivery.
• All orders must be prepaid before dispatch.

After placing your order:

• You'll receive bank account details and order reference number.
• Make the transfer using your preferred banking app.
• Upload or share the payment receipt via our Help Center or WhatsApp.
• Your order will be confirmed and dispatched shortly.

• You will receive a confirmation email/SMS after successful payment.
• For wholesale or high-value orders, confirmation may take a few extra minutes.